FAQ

Cleaning and Power Washing

Frequently Asked Questions


At Halo Cleaning Services, we understand the importance of a clean and well-maintained space. Our professional cleaning services in Cleveland, OH, are tailored to meet your unique needs. With our dedicated team and advanced cleaning techniques, we deliver exceptional results that create a hygienic and inviting environment. Keep reading to know the answers to all your questions.

CALL US TO KNOW MORE GIVE US A CALL
  • What services does Halo Cleaning Service provide?

    Halo Cleaning Service offers a comprehensive range of residential and commercial cleaning services. This includes carpet cleaning, upholstery cleaning, tile and grout cleaning, concrete cleaning and sealing, house soft wash, roof wash, paver patio restoration, and more.

  • Where does Halo Cleaning Service operate?

    Halo Cleaning Service operates in Cleveland, Ohio, and its surrounding suburbs. We serve various neighborhoods, including but not limited to Downtown Cleveland, University Circle, Ohio City, Lakewood, Shaker Heights, Beachwood, and Westlake.

  • Are your cleaners trained and background checked?

    Yes, absolutely. At Halo Cleaning Service, we prioritize the safety and satisfaction of our clients. All our cleaners go through a rigorous selection process, which includes thorough background checks, reference verifications, and comprehensive training to ensure they deliver top-quality service.

  • How can I schedule a cleaning service with Halo Cleaning Service?

    Scheduling a cleaning service is simple and convenient. You can either give us a call at our designated phone number or visit our website to fill out the online booking form. Our friendly customer service team will guide you through the process and help you find the best cleaning solution for your needs.

  • Can I request specific cleaning tasks or areas to focus on during the service?

    Absolutely. We understand that every space has unique cleaning requirements. When booking a service, you can provide specific instructions or request additional cleaning tasks or areas of focus. Our cleaners will tailor the service to meet your specific needs and ensure your satisfaction.

  • What cleaning products and equipment do you use?

    At Halo Cleaning Service, we use eco-friendly cleaning products and state-of-the-art equipment to deliver exceptional results while minimizing environmental impact. Our products are safe for your family, pets, and the planet.

  • Are you insured and bonded?

    Yes, we are fully insured and bonded. We take responsibility for our services and prioritize the security and well-being of our clients. In the unlikely event of any damage or loss, our insurance coverage provides protection and peace of mind.

  • What are your pricing options?

    Our pricing is competitive and transparent. The cost of our cleaning services depends on various factors such as the size of the space, the type of service required, and any additional requests. We offer customized quotes based on your specific needs.

  • Do I need to be present during the cleaning service?

    It is not necessary for you to be present during the cleaning service. Many of our clients prefer to provide us with access instructions, such as a spare key or entry code, allowing us to clean while they're away. We prioritize your convenience and ensure your property is secure.

  • What if I am not satisfied with the cleaning service?

    Client satisfaction is our top priority. If you are not completely satisfied with our service, please let us know within 24 hours, and we will make arrangements to address any concerns. We strive to ensure your complete satisfaction with every cleaning.

We'd love to hear from you! Call our friendly team at 216-299-1324.

Share by: